All products are made to order and will take 7-10 business days to ship. Name embroidery will take 7 business days extra. We use UPS ground and USPS services. In the event of a delay, we will notify you by email.
We ship using materials which are recycled, recyclable or reusable. Any boxes we use to ship your purchase, we urge you to reuse.
Due to the nature of our product, we don't accept returns.
Because dry cleaning involves toxic chemicals and is not considered a healthy or earth-friendly method, we strongly encourage other cleaning practices. All Robbie Adrian blankets can be machine washed on gentle cycle, using warm or preferably cold water. Feel free to damp dry your blanket in the dryer on a delicate setting with low or preferably no heat. For best wear, we recommend not using hot water or high heat. It is best to remove your blanket promptly while still slightly damp, gently shake, reshape and dry flat. Because our blankets are made with natural fabrics that are not treated with sizing or other finishing materials, they may appear even more “loved” with each washing. Press, if necessary, on medium-high heat. Another alternative is the use of a “wet” or a CO2 cleaning service. These are safer cleaning methods. For a list of these cleaning services go to: www.epa.gov/dfe/pubs/garment/gcrg/cleanguide.pdf